SAP Administration · Quiz & Reference

Monitoring and Troubleshooting Skills Needed for Administrating different SAP systems

1

If the database has crashed, the best solution is to apply an update from SAP Support and restore the data from a backup.

Choose the correct answer

  • a. True
  • b. False

Correct Answer

b. False

If a database crashes, the best solution is to start it back up again and see if it now runs normally.

2

The purpose of an alert process is to reproduce a problem in a test environment.

Choose the correct answer

  • a. True
  • b. False

Correct Answer

b. False

Alerts are system background processes that test error conditions and inform administrators of failures.

3

SAP HANA cockpit is the primary tool for monitoring and troubleshooting SAP HANA.

Choose the correct answer

  • a. True
  • b. False

Correct Answer

a. True

SAP HANA cockpit is the primary tool for monitoring and troubleshooting SAP HANA.

4

Which of the following measures are used in the Average Response Times by Day performance reports that are available in SAP Sales Cloud?

There are two correct answers

  • a. Database Time
  • b. Server Time
  • c. Network Time
  • d. Browser Time

Correct Answer

b. Server Time  &  c. Network Time

Server Time and Network Time are used in the Average Response Times by Day performance reports that are available in SAP Sales Cloud.

5

Which check type is executed without additional parameters?

Choose the correct answer

  • a. Migration check
  • b. Validation check
  • c. System health
  • d. Quick fix

Correct Answer

c. System health

System health is executed without additional parameters.

6

Which of the following are methods that some systems use to detect errors?

There are two correct answers

  • a. Alerts
  • b. System documentation
  • c. SAP Support
  • d. Backups and Restores
  • e. Monitoring tools

Correct Answer

a. Alerts  &  e. Monitoring tools

Alerts and monitoring tools can be used to detect errors.

7

How do System Administrators get notified of an SAP HANA problem?

There are two correct answers

  • a. They may be informed by users
  • b. They can apply updates to the system
  • c. They may receive an alert
  • d. They can restore the database from a backup

Correct Answer

a. Informed by users  &  c. Receive an alert

System Administrators may be informed about SAP HANA problems by users or receive an alert.

8

Which of the following are means of preventing errors?

There are three correct answers

  • a. Testing the system before it enters production
  • b. High availability / Failover / Disaster recovery
  • c. Error / Trace logs
  • d. Training

Correct Answer

a. Testing  &  b. High availability/Failover/DR  &  d. Training

Testing the system before it enters production, high availability/failover/disaster recovery, and training are means of preventing errors.

9

Diagnosis of a problem may require resources such as documentation, the assistance of SAP Support, or reproduction of the problem in a test system.

Choose the correct answer

  • a. True
  • b. False

Correct Answer

a. True

Diagnosis of a problem may require resources such as documentation, the assistance of SAP Support, or reproduction of the problem in a test system.